Success Story DA EMOBIL – FINETELLIGENCE

Frau beim Laden ihres EVs

Direct payment reimagined – flexible, compliant, scalable

1. Starting point

As a leading charge point operator, it was clear to da emobil that the existing solution for direct payment at charging stations was not future-proof. They needed a system that was flexible, hardware-independent and easy to configure. The old setup was increasingly reaching its limits.

There were three key issues to be resolved:

  1. Fiscalisation obligation in Austria:
    The solution had to cover the fiscalisation obligation in Austria in its entirety – including legally compliant cash management and digital receipt management.
  2. Less technical maintenance:
    Updates, configurations or troubleshooting previously required technicians to be on site at the charging station. This was a time-consuming and costly process.
  3. More openness, new possibilities:
    Strong hardware ties and limited compatibility – the existing solution made it almost impossible to use OCPI or seamlessly integrate existing software.

2. Objective

Together with FINETELLIGENCE, a solution was to be implemented that:

  • provides digital receipts that are compliant with tax and legal requirements,
  • is fully remotely maintainable,
  • hardware-independent and scalable design and
  • offers a modern user experience at the payment terminal – including receipt retrieval on smartphones via QR code scanning.

3. The solution

With the modular and cloud-based direct payment solution, da emobil can handle any challenge. A big plus is that the software solution is so flexible that it can grow with da emobil. Scalability sorted!

What does that mean exactly?

Digital receipt generation via QR code

After charging their electric cars, da emobil customers can scan a QR code at the charging station to download the digital receipt to their smartphones – paperless, immediately available and archived in accordance with legal requirements.

Cloud-based architecture – low maintenance & future-proof

All payment software runs in the cloud, which makes life much easier for da emobil:

  • Updates, configurations and maintenance are carried out remotely, without the need for on-site technicians.
  • da emobil can connect new terminals itself or adapt them.
  • The payment app is scalable – new functions or adjustments can be implemented centrally, which is very practical for numerous charging stations such as those at da emobil.

Hardware-independent & combinable: AC/DC

The solution works across manufacturers – da emobil can integrate existing AC or DC charging stations as well as kiosk terminals. With this payment solution,
da emobil can even operate mixed AC/DC locations – with a uniform payment interface.

Customer branding

The design comes directly from da emobil, while FINETELLIGENCE handled the technical implementation in accordance with precise CI specifications. The result: an intuitive, brand-consistent user experience for da emobil’s charging customers.

“FINETELLIGENCE combines legal compliance with real-world practicality. This means we not only meet legal requirements, but also offer a modern, low-maintenance solution that simply works – for us and our customers.” – da emobil

4. Results

  • Pilot operation successfully implemented
  • Remote maintenance by da emobil possible – without the need for technicians
  • Positive user experience thanks to clear UI and QR receipt function
  • Solution fully compliant with legal requirements and stable in operation

“‘Charge simply. Pay intelligently.’ is not just our slogan for this project, but a reality we live by. Our modular solution helps to scale directly and in compliance with legal requirements – without any technical barriers.” – FINETELLIGENCE

5. Conclusion & outlook

The project demonstrates how modern cloud technology, hardware flexibility and legal compliance can be combined in a scalable solution.

  • Rollout of additional terminals in progress
  • Integrations into ERP or cloud systems are prepared
  • Key learning: Clear roles, early coordination and openness in collaboration lead to fast, sustainable results – especially when dealing with complex requirements such as fiscalisation and scalability.

SIMPLY FLEXIBLE

Our solution is particularly flexible and supports both the direct integration of a terminal into a charging station and a decentralized kiosk for operating several charging stations. You can therefore design your charging park entirely according to your wishes. Our Direct Payment works independently of your charging station management system (CPMS) and allows you to integrate various charging station manufacturers into your portfolio, while you only need one payment software.

SIMPLY TRANSPARENT

Our software offers transparent prices and enables quick and easy integration. We think outside the box and therefore support numerous protocols. Direct contracts with acquirers mean there are no hidden costs for CPOs. This enables attractive pricing for the end user. The existing CPMS remains usable, even in the event of future changes. Our solution guarantees even more future security, as it can continue to be used in the event of a backend change.

SIMPLY LEGALLY COMPLIANT

Our payment solutions are legally compliant and take account of national tax laws - including AFIR, of course. Read more about AFIR here Our solutions are already being used successfully for charging parks in various countries. Thanks to our sister company RetailForce, we offer in-house expertise in tax-compliant document creation that has proven itself in practice. Our solution is internationally scalable and enables simple payment with innovative payment methods.

SIMPLY INDIVIDUAL

With more than two decades of experience, we are true payment experts. Our payment solution is already in daily use in many countries. This means that it is not only mature and proven, but also ready to use. During the payment process, your customers can use a QR code to transfer their receipt to their mobile phone.

SIMPLY PROVEN IN PRACTISE

With more than two decades of experience, we are true payment experts. Our payment solution is already in daily use in many countries. This means that it is not only mature and proven, but also ready to use. During the payment process, your customers can use a QR code to transfer their receipt to their mobile phone.